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Care Home Checklist

Choosing the Right Care Home for You or a Loved One

Finding the right care home is a deeply personal decision, one that goes beyond facilities and location. It’s about comfort, trust, and feeling truly at home. At Glenfields Care Home, we understand how important it is to make a confident, informed choice that suits your individual needs and lifestyle.

This checklist has been designed to help you think through what matters most, from the atmosphere of the home and quality of care, to daily routines, visiting arrangements, and activities.

Use it as a guide during your visits or conversations with care providers to ensure every question that matters to you is answered clearly. Your peace of mind, and your loved one’s comfort, are at the heart of every decision.

Telephone:
01377 254042

Location

  • Are you familiar with the area?
  • Can the home be easily reached by relatives and friends to make visiting convenient?
  • If you enjoy an active social life, is the home close to your friends and favourite places to go out?
  • Is the home on a bus route or near public transport?
  • Is it close to parks, local shops, and other useful services?

Life in the Home

  • Do you know any of the residents already living in the home?
  • Do residents appear happy, cared for, and engaged in daily life?
  • Are regular resident meetings held to share feedback and ideas?
  • What are mealtimes like – is the food appealing and varied?
  • Are menus displayed so you can choose your meals?
  • Are special diets and preferences catered for?
  • Is there a genuine choice of food?
  • Can you make your own drinks or snacks when you wish?

Daily Routine

  • Can you decide when to go to bed and when to get up each day?
  • Can you make private phone calls freely?
  • Are there any restrictions on making or receiving calls?
  • What are the visiting hours, and can friends or family stay overnight?
Telephone:
01377 254042

Personal Needs

  • Can you bring your own furniture and belongings to make your room feel homely?
  • Will you be able to hang your own pictures and decorations?
  • Can you use your room at any time of the day?
  • Can you have a TV or radio in your room?
  • Is there somewhere secure to keep valuables?
  • Can you have your own telephone?
  • Will your current doctor still be able to visit you in the home?
  • How are hospital, dentist, or optician appointments arranged?
  • How often can you have a bath or shower?
  • Will you be encouraged and supported to do things for yourself?

Appearance and Atmosphere

  • Is the home welcoming and comfortable?
  • Do you like the overall look and feel of the home?
  • Does it feel homely, luxurious, or too basic?
  • Is the size of the home right for you – not too big or too small?
  • Is it clean and well maintained?
  • Is there a lift or easy access to all areas?

Leisure and Activities

  • Are regular outings or holidays arranged, and are these included in the fees?
  • Will staff accompany you if you wish to go for a walk or visit local shops?
  • Is there access to a library or reading service?
  • What is the garden like – is it safe and accessible?
  • Can you spend time outdoors independently?
  • Are residents encouraged to help in the garden or take part in household activities?

The Staff

  • Does the person in charge make you feel welcome and at ease?
  • Are staff friendly and approachable?
  • Do staff take time to chat with residents and involve them in conversation?
  • How do staff and residents address one another – by first name or more formally?

Rules and Policies

  • What is the home’s policy on smoking?
  • Can you manage your own money, or will staff help you with this?
  • Are there any house rules about visiting times or returning from outings?
  • Is alcohol allowed in the home?
  • Can you bring a pet with you?
  • Can you stay for a trial period before making a permanent decision?
  • How long is a trial stay?
  • Are there any extra charges for services such as laundry, hairdressing, or chiropody?
  • What happens if your needs increase – for example, if you become ill or require more support?
Telephone:
01377 254042

Making Your Choice

Visiting several care homes and using this checklist can help you compare what each has to offer. Take your time, ask plenty of questions, and trust your instincts. The right home will feel warm, safe, and comfortable, a place where you or your loved one can truly belong.

If you would like friendly advice or to arrange a visit to Glenfields Care Home, our team will be happy to show you around and discuss your care needs in more detail.

Telephone:
01377 254042
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